1. Introduction
Leadyol (we, us, or our), a product of Initech Software Services Ltd (Muallimköy, Deniz Cd. No:143-5, 41400 Gebze/Kocaeli Turkey), operates the Leadyol platform (Platform). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when using our AI-powered communication Platform.
We comply with the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Data We Collect
2.1 Account Data
- Full name and contact information
- Company details (name, size, industry)
- WhatsApp account credentials (via secure QR authentication)
2.2 Platform Usage Data
- Communication metadata (timestamps, recipients)
- AI processing patterns (message categorization, lead scoring)
- System performance metrics
2.3 Payment Information
Processed through PCI-DSS compliant providers. We store only transaction references, not direct payment details.
3. How We Use Your Data
Service Delivery
AI message processing, Lead management, Team collaboration
Security
Fraud prevention, System integrity checks
Improvements
ML model training (anonymized data), Feature development
4. Data Sharing
4.1 Essential Service Providers
- AWS (Cloud Hosting)
- Twilio (Communication Infrastructure)
- Stripe/PayPal (Payment Processing)
4.2 Legal Requirements
We may disclose information when required by law or to protect vital interests.
5. Security Measures
Data retention periods:
- Active accounts: Until deletion request
- Inactive accounts: 36 months
- Payment records: 7 years (legal requirement)
6. Your Rights
Access & Portability
Request your data in machine-readable format
Correction
Update inaccurate information
Deletion
Remove personal data (exceptions apply)
Submit requests to support@Leadyol.com. Response time: 30 days.
8. Policy Updates
Material changes will be notified via email 30 days prior to implementation. Continued use constitutes acceptance.
Contact Our DPO
Email: dpo@Leadyol.com
Post: Data Protection Officer, Initech Software Services Ltd, Tuval 15, Ramat Gan, 5252230, Israel